Do I need the free plugin too?
Yes. SwiftWebDev Dashboard PRO is an add-on. It needs the free SwiftWebDev Dashboard plugin from WordPress.org, which keeps working on its own if you never buy PRO.
How is the PRO real-time view different from the free toolbar?
The free plugin shows how many people are online now in the WordPress toolbar, with visitors, page views, AI visits, top pages and sources for today on hover. PRO adds a full Real-time tab: active visitors now, visitors per minute, the pages being viewed and a feed of the latest activity.
Does PRO show which campaign led to a sale?
Not as a revenue figure. The Campaigns tab shows sessions, visitors, page views and share of all visits for each UTM campaign. Goals show completions, visitors and conversion rate, for example for your order thank-you page. PRO counts conversions, not order amounts. To ask WooCommerce customers how they found you and see revenue by answer, look at SourceSay.
Does PRO use cookies?
No. The PRO tracker sets no cookies and uses no browser storage. Visits are counted with a one-way hash that changes every day, and IP addresses are never stored. Whether your site needs a consent banner depends on the rest of the site and where your visitors live. This is general information, not legal advice.
Will PRO slow down my site?
PRO adds one small tracker script that batches events and sends them in the background after the page has loaded. The session recorder loads only when you switch recordings on.
How many sites can I use a license on?
Personal covers 1 site, Business covers 5 sites and Unlimited covers as many of your sites as you like. A site counts while the license is active on it.
How do renewals work?
Plans are billed yearly and renew automatically, so PRO keeps running without a gap. Creem emails you a receipt each time. A renewal charge can be refunded within 14 days.
Can I cancel?
Yes, any time. Open your account page and choose Manage billing and invoices. Canceling stops the next renewal. PRO keeps working until the end of the term you paid for.
Do you offer refunds?
Yes. You get a full refund within 14 days of purchase, through Creem, to your original payment method. Ask through the contact page or email [email protected] with your order details. The license is deactivated after the refund. See the refund policy.
What happens to my data if my license expires?
PRO stops collecting data straight away. Your data is kept for 30 days, then deleted unless you renew. The free features keep working.
Can I switch plans?
Yes. When you need more sites, open your account page and choose Renew or upgrade to move to a bigger plan.
How do I get my license key?
License keys are not sent by email. After you buy, you get an order confirmation email. Sign in to your account page with your checkout email, using the one-time sign-in link sent to that address. There you can copy your key, download SwiftWebDev Dashboard PRO and generate a new key if the old one leaks.
Does a license include development or setup work?
No. SwiftWebDev Dashboard PRO is a software license: the PRO add-on, its online features, updates and email support for the plugin. It does not include custom WordPress development, design, installation or any other work done by Swift Web Dev. Those services are offered separately, with their own quote and invoice, and they are never bought through the SwiftWebDev Dashboard PRO checkout.
Who handles the payment?
Creem is our merchant of record. It processes the payment, adds VAT or sales tax where applicable and sends your invoices. Swift Web Dev never sees your card details.