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Website Maintenance & Support

Updates, backups, monitoring and a real person to call. We keep the site you already have fast, secure and current, whether or not we were the ones who built it.
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What a care plan covers

The unglamorous work that keeps a site earning instead of quietly breaking.

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  • Updates and backups

    Core, theme and plugin updates applied on a staging copy first, with off-site backups you can roll back to at any point.

  • Monitoring and uptime

    Uptime checks, error alerts and performance monitoring, so problems reach us before they reach your customers.

  • Content and small changes

    A monthly allowance of edits, from new pages to copy tweaks and seasonal banners, handled without a fresh quote each time.

how support actually works

One point of contact

You email a person, not a ticket queue. Same team, same context, every time, so nothing needs re-explaining.

Staged, never live-edited

Every update is tested on a staging copy before it goes near production. Your live site does not become the test environment.

A monthly report

What we updated, what we fixed and what we recommend next, written in plain language rather than server jargon.

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already have a site that needs looking after?

Send us the URL. We'll audit what is running, tell you what is out of date or at risk, and quote a plan that fits how often you actually change things.
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