SourceSay ProPRO
SourceSay Pro is the add-on for the free SourceSay WooCommerce plugin. It puts what your customers said next to what WooCommerce tracked, follows each channel's repeat customers, asks follow-up questions after checkout and sends every answer to GA4, Meta, Klaviyo or FluentCRM.
The blind spot report
WooCommerce Order Attribution records where each visit came from. When someone hears about you on a podcast and types your address later, it says Direct. The free SourceSay plugin already saves both views on every order. Pro lines them up so you can see which channels the tracking misses.
WooCommerce says. Each tracked source in plain words: Direct, Organic search, Paid ad, Referral, Social, Email or Unknown, with its revenue.
What those customers told you. The same orders split by the answer each customer gave, with the answer most of them picked.
What WooCommerce missed. Short findings in plain English, plus a table with every number behind the chart.
A finding from our demo store“50% of the revenue WooCommerce calls Direct came from customers who said Podcast.”
Everything sits inside the screen you already know: WooCommerce, SourceSay. Pro adds cards to the Survey, Reports and Settings tabs, plus a License tab and an Integrations tab.
Survey tab
Ask up to 10 more questions after “How did you hear about us?”, one at a time in the same box. Customers can skip any of them.
Reports tab
Three Pro cards under your free report, for the same date range, each with plain-English findings and an accessible table.
Integrations tab
Send what customers tell you to the tools you already use. Each answer goes out in the background after it is saved, so checkout is never slowed down.
Settings tab
Run SourceSay for clients under your own name, and set up a new store in two clicks.
Scroll sideways to see more. Select a screen to open it full size.
Every plan has every Pro feature and unlimited survey responses. Plans differ only in how many stores you can use them on.
Launch price for the first 100 customers.
Regular price $49 Launch price $25 per year
Your price stays the same as long as you renew.
+ VAT or sales tax where applicable
1 store
Most popular
Regular price $149 Launch price $100 per year
Your price stays the same as long as you renew.
+ VAT or sales tax where applicable
5 stores
Regular price $299 Launch price $199 per year
Your price stays the same as long as you renew.
+ VAT or sales tax where applicable
25 stores
Prices are in US dollars per year, plus VAT or sales tax where applicable. Creem, our merchant of record, adds the tax at checkout and sends your invoices. A plan is a software license only: it does not include WordPress development, design or setup work from Swift Web Dev.
SourceSay Pro is an add-on. It needs the free SourceSay plugin, which keeps working on its own whether or not you ever buy Pro.
Install and activate the free SourceSay plugin from WordPress.org (Plugins, Add New Plugin, search for SourceSay) with WooCommerce.
After checkout, sign in to your account page with your checkout email. Download the Pro zip and upload it under Plugins.
Copy the key from your account page. Open WooCommerce > SourceSay > License, paste it and choose Activate SourceSay Pro.
Pro features and signed automatic updates run while the license is active.
If the license ends, Pro features and updates pause. Your answers, your saved settings and every free feature stay as they are. Renew and Pro switches back on by itself. To move Pro to another store, choose Deactivate on this site on the License tab: the slot is free again.
Answers, follow-up answers and reports live in your own WordPress database. Nothing goes to us. Integrations only send what you connect, and only after a customer answers.
Kept on your store
The license check sends our license server your key, your site address and the WordPress and plugin versions. No orders and no answers.
Sent only when you connect a service
Test orders and skipped surveys are never sent.
Something not covered here?
Start a discussionChanged your mind? You get a full refund within 14 days of purchase. See the refund policy.
Yes. SourceSay Pro is an add-on and needs the free SourceSay plugin and WooCommerce. Install SourceSay first, then SourceSay Pro.
Personal covers 1 store, Business covers 5 stores and Agency covers 25 stores. A store counts while the license is active on it. Deactivate it on the License tab to free the slot.
No. Every plan includes unlimited survey responses.
The first 100 purchases of SourceSay Pro get the launch price shown above, under the regular price. The counter of spots left is live. After 100 purchases, new plans are sold at the regular price. If you bought at the launch price, your price stays the same as long as you renew.
After you buy, sign in to your account page with the email you used at checkout. There you can copy your key, which starts with SS-, and download SourceSay Pro.
Pro features and updates pause. Your answers, your settings and every free feature stay as they are. Renew and Pro switches back on by itself.
It uses WooCommerce Order Attribution, which is on by default since WooCommerce 8.5. You can check it under WooCommerce > Settings > Advanced > Features. The written findings appear once 10 answered orders have source data.
No. Answers are sent in the background after they are saved, with up to 3 retries. A slow or broken service can never slow down checkout or the survey.
No. White label changes the admin side only: the menu, the Plugins screen, the dashboard widget and the SourceSay screen. The survey always shows your own question and answers.
Yes, any time, from your account page. Cancelling stops the next renewal. Pro keeps working until the end of the term you paid for.
Creem is our merchant of record. It processes the payment, adds VAT or sales tax where applicable and sends your invoices. We never see your card details.
Pick a plan, paste your key, and the blind spot report fills in from the answers you already have.